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The Perfect Business Plan Outline

Written by Dave Lavinsky

business plan outline

Crafting a business plan is much more than a formality; it’s your business vision in written form. Whether you’re reaching out to investors, seeking to improve your business strategy, or rallying your team around a common goal, your business plan is your north star.

 

Step-by-Step Guide for a Successful Business Plan Outline

Below, we break down the ten key segments a traditional business plan must include. This is a business plan example outline to help you create your own business plan.
 

1. The Executive Summary

Your executive summary is the first thing readers see and serves as the “hook” to reel them in. As succinctly as possible, summarize your business idea and why it matters. “Think big, but back it with numbers,” advises Karen Reinhold, a seasoned venture capitalist with over two decades of experience funding startups.

Critical Components:

  • Purpose Statement: A single sentence defining what your business does
  • Snapshot of Goals: A glimpse into your short and long-term objectives
  • Brief Financial Overview: For instance, “We project $500,000 in revenue in the first year, with break-even achieved by Q3.”
  • Call to Action: Whether it’s a partnership or funding request, clearly state what you’re seeking.

 

2. Company Overview

Think of this section as your company’s biography. It gives a brief history of your company and its accomplishments to date.

Essential Details:

  • Structure: Are you an LLC, an S-Corp, a sole proprietorship, or something else? Document your business’s legal structure.
  • Location: Where are you located?
  • Accomplishments to Date: What accomplishments has your company achieved so far? Even if it’s only a startup, have you created your logo, hired a staff member, found a location, etc.? Showing your accomplishments helps show readers you’ll be able to execute your vision.

 

3. Industry Overview or Market Analysis

Stakeholders, particularly financiers, want confirmation that you’re entering an industry ripe with opportunity. This is where detailed industry analysis comes into play.

“A good entrepreneur not only anticipates trends but also positions themselves at the forefront of them,” says Michael Cortez, author of Market Momentum: The Entrepreneur’s Guide to Industry Shifts.

Key Elements:

  • Market Size: For example, according to IBISWorld, the e-commerce industry grew by 17% in 2023, exceeding $4 trillion globally.
  • Trends: Include drivers such as technological innovations or shifting customer preferences.
  • Challenges: Acknowledge roadblocks, but pair them with solutions.
  • Emerging Opportunities: Discuss untapped niches or markets.

 

4. Customer Analysis

A business without customers is like a car without fuel. Your customer analysis is where you define and profile your audience. When you really understand your target market, you can more effectively market to and serve them.

What to Include:

  • Demographics: Who are they? Age, income bracket, lifestyle. If serving business customers, what functions are they in? What is the size of their companies?
  • Behavioral Analysis: What pain points are you solving? How do they buy: online, in-person, or via subscription services?
  • Psychographics: Go beyond data to understand attitudes and values.
  • Segments: Define key customer groups, using data if possible (e.g., “50% of our customers value eco-friendly packaging”).

 

5. Competitor Analysis

Understanding your rivals isn’t just good business, it’s survival. This section of your comprehensive plan outlines who you’re up against and how you’ll distinguish yourself. According to Harvard Business Review, companies with a robust competitive differentiation strategy grow 30% faster than those without.

What to Cover:

  • Direct Competitors: Name who they are. If you’re opening a coffee shop, competitors may include Starbucks and local specialty cafes.
  • Indirect Competitors: Consider alternatives to your product/service.
  • Strengths and Weaknesses: What are both your direct and indirect competitors’ strengths and weaknesses? How will you exploit their weaknesses?
  • Competitive Advantage: Your business’s unique selling proposition that competitors can’t easily replicate. For example, is your management team better? Are your products or services superior? etc.

 

6. Marketing Plan

Your marketing plan articulates how you’ll gain and retain customers. A good sales and marketing plan is rooted in data, creativity, and execution.

Details to Include:

  • Message Positioning: What’s your narrative? For example, “We offer ethically sourced coffee with a personal touch.”
  • Pricing: A pricing strategy balancing profitability and customer value. Will you be the low-cost provider? The premium one?
  • Promotional Channel Mix: Online ads, SEO, influencer partnerships, newspaper ads, etc. Here you will detail the promotional channels you’ll use.
  • Sales Strategy: Lead generation, follow-ups, and conversion strategies.

 

7. Operating Plan

The operations plan dives into the gritty details: the how, the where, and the when of your business activities.

Points to Cover:

  • Processes: From manufacturing to customer service, provide a roadmap of key operations your company will perform on a day-to-day basis.
  • Milestones Timeline: Include Gantt charts or phased milestones (e.g., “launch beta product by June 20XX”) to show the key milestones you expect to achieve over the next five years.
  • Partnerships: Detail collaborations with third-party vendors, logistics providers, or distributors.

 

8. Management Team

Investors don’t just back businesses; they back people. “People invest in people. A strong management team is the best insurance policy for a startup’s success,” says venture capitalist Amanda Greer.

Highlight the individuals steering the ship and why they’re the right people for the job.

Key Elements:

  • Team Profiles: Provide brief bios of founders, executives, and key team members, including their roles and relevant experience. For example: “Jane Doe, CEO, brings 15 years of fintech experience and was instrumental in scaling two startups to over $10 million in revenue.”
  • Expertise: Mention relevant skills, specific industry knowledge, and previous achievements.
  • Advisors: If applicable, list your advisory board members and their credentials.
  • Organizational Structure: Include a simple org chart showing the chain of command.

 

9. Financial Plan

The financial plan is where the rubber meets the road. Investors, banks, and even employees use this section to gauge your viability.

Studies reveal that 82% of small businesses fail due to cash flow problems, emphasizing the importance of this section.

Include These Basics:

  • Startup Costs: Show how much money you need and break it down into categories like inventory, tech investments, and marketing.
  • Revenue Model: Explain how your business earns money.
  • Projections: Use realistic figures to forecast profits, break-even points, and cash flow. Specifically, provide financial statements including projected Income Statements, Balance Sheets, and Cash Flow Statements.
  • Risk Mitigation: Show you’ve thought about contingencies like inflation or market saturation.

 

10. Appendix

The appendix is your library of supplementary documentation. Here, you include everything that supports your claims but would clutter other sections.

Common Documents:

  • Resumes of founders or key staff
  • Financial projections, customer surveys, or pilot program results
  • Intellectual Property including patents, trademarks, or copyrights
  • Vendor agreements or letters of intent from key customers

 

Concluding Thoughts

Your business plan is your ambassador in print, speaking on behalf of your company to potential partners, investors, and stakeholders. By following this comprehensive blueprint, you’ll position your venture not just as an idea, but as an opportunity for others to participate in.

“The difference between a business idea and a business plan is strategy. Success comes from planning, not wishing,” says Susan Langdon, CEO of Strategy Solutions Inc.

Write a business plan with clarity, but infuse your voice, confidence, and a touch of humanity to make it uniquely yours.